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Terms and Conditions

Any use by you of the website www.boundstaxis.co.uk and www.boundstaxis.co.uk (the "Sites") is conditional upon your acceptance of these Terms & Conditions, including our Privacy Policy. Your use of the Site indicates that you accept these Terms & Conditions, regardless of whether or not you choose to register with us. We reserve the right to amend these Terms & Conditions from time to time without notice and at our discretion. Any such amendments shall come into effect immediately once posted, therefore it is your responsibility to periodically review this page. Your continued use of the Site will be deemed acceptance of any such amended Terms & Conditions. IF YOU DO NOT ACCEPT THESE TERMS & CONDITIONS, DO NOT USE THIS WEBSITE. THIS NOTICE IS ISSUED BY Bounds Taxis (Northampton) LIMITED (THE "COMPANY").

1 LICENCE

1.1 You are permitted to print and download extracts from the Site solely for your lawful, personal, non-commercial use on the following basis:

(a) no text, documents, graphics or other content on the Site are modified in any way;

(b) no graphics on the Site are used separately from accompaniesing text; and

(c) the Company's copyright notice and this permission notice appear in all copies.

1.2 Unless otherwise stated, the copyright and other intellectual property rights in all material and content on the Site (including, without limitation, text, images, web pages, sound, software (including code, interface and website structure), video, photographs and graphical images, and the look and feel, design and compilation thereof) are owned by the Company or its licensors. For the purposes of these Terms & Conditions, any use of extracts from the Site other than in accordance with paragraph 1.1 above for any purpose is prohibited. For the avoidance of doubt, you agree that you are permitted to use this material and/or content only as set out in these Terms & Conditions or as otherwise expressly authorised in writing by the Company or its licensors, and that you may not otherwise copy, reproduce, transmit, publicly perform, distribute, commercially exploit, adapt, translate, modify, bundle, merge, share, make available to any person, or create derivative words of such material or content. If you breach any of these Terms & Conditions, your permission to use the Site automatically terminates and you must immediately destroy any downloaded or printed extracts from the Site.

1.3 The Company is the owner and/or authorised user of all trade marks, service marks, patents, copyrights, database rights and all other intellectual property appearing on or contained within the Site, unless otherwise indicated. Except as provided in these Terms & Conditions, use of the Site does not grant to you any right, title, interest or licence to any such intellectual property accessed on the Site. Except as provided in these Terms & Conditions, any use or reproduction of the intellectual property is prohibited.

1.4 Subject to paragraph 1.1, no part of the Site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission.

1.5 Any rights not expressly granted in these Terms & Conditions are reserved.

2 SERVICE ACCESS

2.1 While the Company endeavours to ensure that the Site is normally available 24 hours a day, the Company will not be liable if for any reason the Site is unavailable at any time or for any period.

2.2 Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control.

3 VISITOR MATERIAL AND CONDUCT

3.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to the Site will be considered non-confidential and non-proprietary. The Company will have no obligations with respect to such material. The Company and its designees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

3.2 You are prohibited from posting or transmitting to or from the Site any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

(b) for which you have not obtained all necessary licences and/or approvals;

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in the UK or any other country in the world; or

(d) which is harmful in a technical sense (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

3.3 You may not misuse the Site (including, without limitation, by hacking it).

3.4 The Company will fully cooperate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of paragraphs 3.2 or 3.3.

4 LINKS TO AND FROM OTHER WEBSITES

4.1 Any links to third party websites on the Site are provided solely for your convenience. If you use these links, you leave the Site. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk.

4.2 If you would like to link to the Site, you may only do so on the basis that you link to (but do not replicate) the home page of the Site, subject also to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of the Bounds Taxis (Northampton) Ltd logo;

(b) you do not create a frame or any other browser or border environment around the Site;

(c) you do not in any way imply that the Company is endorsing any products or services other than its own;

(d) you do not misrepresent your relationship with the Company nor present any other false information about the Company;

(e) you do not otherwise use any Bounds Taxis (Northampton) Ltd trade marks displayed on the Site without express written permission from the Company;

(f) you do not link from a website that is not owned by you; and

(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

4.3 The Company expressly reserves the right to revoke the right granted in paragraph 4.2 for breach of these Terms & Conditions and to take any further action it deems appropriate.

4.4 You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of paragraph 4.2.

5 REGISTRATION

5.1 Each registration is for a single user (which may be either an individual or company) only. The Company reserves the right to make it impermissible for you to share your user name and password with any other person or with multiple users on a network.

5.2 Responsibility for the security of any passwords issued rests with you.

6 ELECTRONIC COMMUNICATIONS

When you visit the Site or send emails to the Company (for example, emails to Customer Service) via the Site, you are communicating with the Company electronically. The Company may communicate with you by email or by posting notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This paragraph does not affect your statutory rights.

7 INDEMNIFICATION

In addition to paragraph 4.4, you will indemnify the Company against any loss, damage or cost incurred by the Company arising out of your use of the Site, any of its services or any information accessible over or through the Site, including information obtained from linked sites, your submission or transmission of information or material on or through the Site or your violation of these Terms & Conditions or any other laws, regulations and rules. You will also indemnify the Company against any claims that information or material which you have submitted to the Company is in violation of any law or in breach of any third party rights (including, without limitation, claims in respect of defamation, invasion of privacy, breach of confidence, infringement of copyright or infringement of any other intellectual property right). The Company reserves the right to exclusively defend and control any claims arising from the above and any such indemnification matters. You agree that you will fully cooperate with the Company in any such defences.

8 DISCLAIMER

8.1 While the Company endeavours to ensure that the information on the Site is correct, the Company does not warrant the accuracy and completeness of the material on the Site. The Company may make changes to the material on the Site, or to the products, services and prices described in it, at any time without notice. The material on the Site may be out of date and the Company makes no commitment to update such material.

8.2 The material on the Site is provided 'as is' without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with the Site on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have an effect in relation to the Site.

9 BOOKINGS

Bounds Taxis (Northampton) Ltd always try to run a reliable service, however, sometimes cars cannot arrive at the time a customer has booked, for reasons beyond our control. If your car is running late, please contact our office immediately on 01604 626262 and we will do our best to tell you why your car is late and advise you approximately the time the car is due to arrive. Bounds Taxis (Northampton) Ltd will endeavour to book details correctly, however, we will not be held responsible for any misunderstandings during telephone bookings between the booking clerk and the customer resulting in late arrival of the vehicle, incorrect vehicle type or non arrival due to a cancelled booking. Bounds Taxis (Northampton) Ltd will occasionally in rare circumstances sub-contract bookings out to other London LICENSED Private Hire Operators to ensure the booked journey is completed. This only occurs if the Bounds Taxis (Northampton) Ltd Booking Centre have operational difficulties beyond there control which are rare but can sometimes occur. Bounds Taxis (Northampton) Ltd is an agency for self-employed drivers and therefore will not be held responsible for drivers activities outside our control. Bounds Taxis (Northampton) Ltd rent drivers satalite navigation systems to assist in gaining information of collection of customers and the location of the destination required. Bounds Taxis (Northampton) Ltd will not be held resposible for the drivers actions when useing this equipment. Bookings for children. It is a policy of Bounds Taxis (Northampton) Ltd not to accept bookings for unaccompanied children under the age of 15 years of age. However, we will always send a driver to collect a stranded child if this is the case. If, for any reason a customer has cause for complaint against a driver they shoud firstly contact the Bounds Taxis (Northampton) Ltd control on 01604 626262 or write to us at:- Bounds Taxis (Northampton) Ltd,29 Marefair Northampton NN11SR, and in nearly all cases the complaint can be dealt with to our customers complete satisfaction.  Details of Bounds Taxis (Northampton) Ltd and all licensed private hire operators can be found at www.tfl.gov.uk

10 DRIVERS RECEIPTS

Bounds Taxis (Northampton) Ltd is a booking agency and we act as agents for the drivers ( the principles) and therefore the following terms and condition apply. If you require a receipt for your journey, we must advise you that drivers are self employed and not vat registered. Therefore, any receipt given for cash or credit card payment will not include vat or have vat added. Account work carried out on behalf of Bounds Taxis (Northampton) Ltd Limited will have VAT added at the applicable rate.

11 LIABILITY

12.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering the Site) and any other of the Company's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including, without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, whether in tort (including, without limitation, negligence) contract or otherwise) in connection with the Site in any way or in connection with the use, inability to use or the results of use of the Site, any websites linked to the Site or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing of the Site or your downloading of any material from the Site or any websites linked to the Site.

12.2 Nothing in these Terms & Conditions shall exclude or limit the Company's liability for (i) death or personal injury caused by negligence, as such term is defined by the Unfair Contract Terms Act 1977; (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

12.3 If your use of material on the Site results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

12 PRICE TARIFF

Bounds Taxis (Northampton) Ltd up to date price tariff can be found on this website under PRICE LIST.

13 CREDIT CARD BOOKINGS

The credit card booking is taken from the customer by Bounds Taxis (Northampton) Ltd Ltd on behalf of the driver. Bounds Taxis (Northampton) Ltd Ltd will charge a handling administration charge. Bounds Taxis (Northampton) Ltd will despatch a driver to carry out the booked journey. Bounds Taxis (Northampton) Ltd cannot refund any fare if the booking is cancelled under 4 hours prior to the time of the booking journey pick up time as the driver would have been allocated this job. Bounds Taxis (Northampton) Ltd will record the contract order between the customer and Bounds Taxis (Northampton) Ltd to establish fault and if required will forward a copy of this recording to the customer or any other relevant party.

14 ENTIRE AGREEMENT

These Terms & Conditions, including the Privacy Policy, constitute the entire agreement between you and the Company in relation to its subject matter and supersede any and all prior promises, representations, agreements, statements and understandings whatsoever. The failure by the Company to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions is found by a court of competent jurisdiction to be unenforceable or invalid, you and the Company nevertheless agree that the court should endeavour to give effect to the intentions reflected in the provision, and the other provisions of the Terms & Conditions shall remain in full force and effect.

15 GOVERNING LAW AND JURISTICTION

These Terms & Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the English courts

16 Bounds Taxis (Northampton) Ltd INTERGRATED POLICY STATEMENT

The Integrated policy of Bounds Taxis (Northampton) Ltd, has been developed to control the provision of a private hire car service for the carriage of people and light goods. thus enabling the organisation to provide a high quality professional service to it’s client base, working within those clients own guidelines and specifications, and complying with all legal obligations, and any other requirements that the company may adhere to. The company will achieve this by operating the Company’s IMS inline with the requirements of ISO9001:2008. The company aim to understand and respond to the needs of it’s clients and the community they serve, where applicable, in a sustainable way. It is the objective of the management system to enable continuous improvement and at all times to prevent pollution and operate in a safe and responsible manner, in turn improving the effectiveness of the management system and client service offered. All personnel are trained in the operation of the management system. All incidents where the specified requirements are not achieved, be it customer complaint, health and safety accident or environmental incident are reported investigated and rectified promptly. The performance of the Management System will be compared against the objectives of the organisation at the company’s management review meetings. All staff are responsible for safeguarding their working environment and the natural environment by following defined procedures, standards and good practices, together with reporting any deficiencies to line management. The Senior Management , are responsible for implementing this policy and arrangements for quality, health safety, and environmental management in their respective areas of responsibility. They must:

• provide sufficient resources for effective implementation of the policy
• ensure that environmental responsibilities are assigned to appropriate staff members
• provide information on key aspects of performance at business/site level for internal use
• develop improvement programmes and monitor their implementation The Managing Director and Quality and Environmental Manager are responsible for the day to day management of the system, responsibilities include;
• periodic reviews and audits of facilities and activities to ensure compliance with this policy
• monitoring developments in health safety, and environmental issues that impact on the company providing support and advice on all matters relevant to its operations
• promoting workable procedures and encouraging initiatives to implement this policy
• keeping staff and other relevant stakeholders informed of the efforts to improve its performance
• interpreting and implementing this policy, and advising on updating it as required.


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For all airport collections we will require the flight number and arrival time/terminal in order for us to monitor the flight for any delays etc. We cannot however be held responsible for any misinformation supplied by either the client or our sources of flight information.

Should you be held up in baggage re-claim longer than 1hr we ask that you telephone us to make us aware of that fact so we can tell the driver. Any additional parking/waiting is chargeable to the client.

We will also require a mobile contact number (preferably of the person who is travelling although we understand that this is not always possible). An estimation of the amount of luggage is required on holiday bookings so we can supply the correct sized vehicle.

NOTE (in certain circumstances beyond our control the company reserves the right to supply an alternative vehicle of a similar specification ie. breakdowns etc). Prices quoted are the price you pay (subject to any additional parking/waiting charges or deviations from the original booking etc).

Should a client 'no show' the booking the client will be invoiced for the total amount of the fare.

Cancellation will require a minimum of 12 hours notice prior to the arranged pick up time.
 

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Bounds Taxis (Northampton) Ltd

Bounds Taxis (Northampton) Ltd
9-11 Bradshaw Street
Northampton
Northamptonshire
NN1 2HL

Bookings: (01604) 62 62 62
Admin: (01604) 626262
Email: info@boundstaxis.co.uk


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